Yes! To start your return or exchange process click here.

We want to make your return experience with us as simple as possible. We accept returns for 30 days after your order is delivered so long as:

1. Your returned shoes must be unworn, undamaged, in re-sellable condition, and in the original shoebox (and shipped back with a box covering the original shoebox).

2. Your return request is submitted within 30 days of receiving your order.

When we receive your return we will process a refund for the cost of the items purchased. At this time, we do not offer refunds for expedited shipping costs (example: 1 Day Air, 2 Day Air, etc). We do however offer free UPS Ground shipping on orders over $50.

A restocking fee of up to 80% can be charged for damaged and/or worn shoes/original shoebox. 

We reserve the right to refuse any returns that do not meet these conditions. 

Please read our full Shipping, Returns, & Exchanges policies here.

We’re proud to be based in Delray Beach, Florida! We do not currently have any brick and mortar stores or a showroom as JMS was created to keep costs as low as possible for you, our customers! 

Our warehouse is centrally located in Tennessee to provide the fastest shipping to the majority of the Contiguous USA.

We recommend ordering your normal size. However with some dress shoes, styles are can run smaller. If you are unsure, please order ½ size larger than you normally wear. If you are between sizes, order the larger size.

If you are still unsure, please feel free to Contact Us. We'd love to help you find the right size!

All of our shoes are designed in our offices in Florida! Our shoes are handcrafted and manufactured in various locations throughout the world including Italy, Portugal, and China. 

Our shoes can sell out fast, but we regularly restock most core styles. However, we usually aren't able to provide exact re-stock dates for individual styles. The best way to keep updated on our shoes and new styles is to subscribe to our email newsletter!